We just received our vision insurance plan. Our entire family needed glasses. Naturally, we all marched into Lens Crafters to have an eye exam and get new eye wear. We were greeted right away and escorted to the exam area to sign in. My two boys and husband had their appointments and picked out their lenses, while I had to make a later appointment to accommodate my work schedule. The exams went well and then they each went to pick out their new eye wear. I have to say Kenny was amazing with all of them. He was attentive, honest, and a great story teller. When I let him know when I was coming back for my exam and eye wear, he let me know he wouldn't be there but I should work with Rose.
I returned this past Saturday for my appointment with Dr. McLaughin. She was great. She gave me honest feedback regarding contact lens wear and made my decisions going forward very easy. I saw Rose for my glasses. She was very sweet and remembered me from the previous visit. She gave me great advice on fit and look. I was very impressed with the customer service despite the large amount traffic inside the store. The only disappointment was the lack of choices in eye wear, particularly for men. My husband picked out a great pair of glasses, however, he would've loved them more in a different color. I will return here in the future....thanks for my new look!