They suck and free installation didn't quite turn into free installation because the kid had no clue what he was doing. Unless he doesn't encounter one obstacle that fan is not going up.
Store owner recommended electrician they normally use. Electrician comes out said kid didn't know what he was doing 75 bucks later fan up. Called owner said he would look into it. Call back said electrician told him he needed different type of screw....
I think they are both screwed up because he didn't use anything other than what came in box.
Owner rude and not customer oriented. I would of and will from now on rather pay more for fan and installation then ever go back to this place.
This all stems from a incompetent kid sent out to install one fan and encounter a so called obstacle
Sounds like laziness to me supported
by the owner
This review is few months late