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| - If this was a review for the condo unit itself that we rented for 2.5 years, then it'd be 5-stars no doubt, as my wife and I loved the place. However, this is a review is for our property managers, so they can be considered lucky for 2-stars.
Pamela Desmond was our "property manager" though I never once received any responses or communication from her and the only time I met her was when she showed up to do our final walkthrough upon move out. If you ever want to communicate with her or get an answer about anything, good luck she's basically a ghost. You'll likely just deal with her henchman, err, assistant Stephanie Cunningham. Stephanie would at least reply to an email or phone call (but never actually do anything about the question at hand), and she always seemed grumpy and annoyed she had to talk to you.
They are the epitome of absentee landlords. The upside is you never have to worry about a drop in or them pestering you. The downside is if you're annoyed by the insane amount of termite activity, the warped flooring, or bees swarming/hiving outside your unit then you're screwed because they ain't doing jack about it. In fact, the only time they displayed what seemed to be interest in the status of the property they were "managing" was when it came to absconding with the entirety of our security deposit over the fact they had to paint a few walls. So sure, its no problem that the property is LITERALLY being eaten away for 2.5 years, but god forbid we cover up that silver or pastel yellow wall with our own colors.
They get the 2-stars for the flexible leasing terms and for being helpful in allowing us to pay for only a week after our house didn't close on the date it was supposed to. I guess my gripe is more specifically with these 2 ladies, but they aren't listed on Yelp and after all, I did pay my rent to this Realty Executives office.
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