Went here twice. Fist time was okay. Was like Harvey's but price was a lot more than any Harveys. Second time I went in with my 2 kids at about 2pm. Service was slow. None of the staff looked or spoke in a friendly manner. It was like being in a Korean owned convenience store.
Got 3 combos. All 3 tasted like re-heated patties so extremely dry. Buns were hard and crumbling. Fries were seriously cold to a point where they were served shriveled, like tey were sitting around for an hour. Left bad impression on me to a point where I crossed off all Hero Burgers joints in general unless there is no where else (like BigBoys where you see them actually prepare the food)