I been a customer of BOA for almost 20 years. I was very disappointed with customer service I just received by a relationship manager Jeremiah. The chandler location is big trouble if this how he talks to his customer. Rather then trying to spend time to actually understand my concerns, he was more argumentative. I did not understand his approach, I can take my money to any bank, it is his job to make sure that you don't loose my business but he was more in LaLa land. He kept arguing with me. I decided to my saving account, will be closing my checking and all my credits. It hurts me because I have along history with BOA and I have a built a very solid credit with them.