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  • Wanted to order online and pick it up at 6:15 p.m. on our way to a 7:00 outdoor concert. Since it was 5:20, the site limited my choices to 6:30 or ASAP (15-20 minutes). Since I didn't want the order sitting there for 30-40 minutes waiting for me, I called and asked what to do. Mike was very helpful and said to send it through and he would see that it was ready at 6:15. When I got there at 6:10 and asked the counter person, it was not ready yet (expected). My people waited in the car for me. At 6:25 when I asked her again, she asked Mike, who apparently put it aside and never started it! I finally got it at 6:35 and we hurried to our concert. Upon arrival and opening the food, I found that the salads had no dressing and the "special salad" had no apples, cranberries or dressing. The chicken marsala was tasy, but dry. The three "free" cannoli Mike included were okay, but certainly didn't overcome the "bad taste." I filled out an online feedback form which they've either not looked at or chosen to take in stride. I would not return.
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