I feel bad for the brides that didn't have a good experience here! I lived in Kansas while I was planning my Scottsdale wedding but wanted to buy my dress with my mom who lives in Phoenix. I visited in March of 2013 with the goal of picking a dress and venue. I went to other bridal stores that left me disappointed in Scottsdale so I decided to try this place as they had a lot of designers I liked. I loved that they had so many options, I probably tried on about 10 dresses here (plus tons at other stores)! The second to last dress I tried on was THE ONE! My mom and stepdad cried :) We got a $1200 dress for about $900 which I thought was a great deal for a wedding dress! They ordered the dress and kept it there until January 2014 when I got my first fitting. They were easy to work with on making an appointment. They made their adjustments and I went back for a visit in March 2014 for my final. There was one last tweak I wanted so they did it on the spot in an hour and it was PERFECT! I just had my wedding in June and had TONS of compliments on the dress! Everyone was shocked at the price and said it was the most beautiful wedding dress they'd ever seen! I had a great experience!!
PS-My mom and I don't speak Spanish and had no problem communicating here.