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  • I've been ordering from Dominoes for years. We have a game night most Saturdays and Dominoes is our go to pizza choice. Last night was no exception. I placed the order early and scheduled a delivery time. The time came and no pizza. 10 minutes passes, 20, 30, 40 and finally a pizza arrives - one pizza, not the 5 pizzas I ordered. Clearly some one else's order. I explain to the driver, I call the store, I'm reassured that I'm at the top of the queue, I'm told I will be compensated with a coupon for money off next order. The correct order eventually arrives.. two hours late and as the picture shows, less than satisfactory. No compensation, no receipt that I signed, yet my bank account shows the full charge for the order. ***** UPDATE ***** Owner of the store called me personally to apologize and offer rather nice compensation, in addition to saying he would talk to the driver and make sure they understood how to handle the issues like the receipt etc, moving forward.
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