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  • Eek! Methinks not. US Electronics made a service call for $75. I was happy to pay it and would have gladly used them to repair my television and use $50 of the repair fee towards parts/labor, as was stated over the phone when I made the call. They were courteous and friendly in my home and found the problem within 10 minutes. They said they would call me the next day with cost of parts/service. I did not receive a call. I called them the next day later. They informed me that the part is no longer being made by Panasonic and that it would take them several days to locate a part, if at all possible. Fine. Long story short, I have had to call them over and over and I keep getting the same update... can't locate a part. All of this is legit, I get it. It's now been a month. I told them that I wanted them to refund me $50 of the service fee because I agreed to pay $75 to have them diagnose and fix it. Since they cannot fix it, the fair thing to do would be to reimburse me the $50. After requesting the manager speak with me directly to resolve the issue, he has continued to put the middle man between us. The way they have treated this situation has not been professional. 1 star = BAD REVIEW!
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