I am apart of the industry (bartender) and I was completely disappointed on the service I got here tonight 08/16 Tuesday night at our neighborhood bar and grill Applebee's, I came to enjoy a late night after work beer and snack with my significant other and sat down at a table in the bar which is self seating. We sat down going over what we wanted on the small menus in front of us.. 15 minutes rolls by and NO service yet. We could tell the bartender noticed us when we took a few minutes looking for a place to sit realizing there was no room at the bar so we took a table in the bar.
And she never approached us or said hi or welcomed us. As we're sitting there Aaron one of the servers at your location came up to us because he noticed we've been sitting here for awhile now. He asked if we were waiting for drinks and if we've been helped yet. He made sure we got everything we needed and had to go let the bartender ( Ashley) know we were sitting here. Aaron went over the reverse happy hour with us and apologized again for our wait. I am a mom so I know about patience. The girl that was serving us still let us feel uncomfortable and unwelcome like we were an inconvenience for her because we couldn't sit at the bar. So we didn't leave a 20% tip like I usually would because I am in the industry.. Honestly we should've given it to Aaron because he showed us we were welcomed here. I know we are 2 out of thousands of people that visit your restaurant location, but your bad reviews adds up. I understand why you guys are a 2 1/2 star we probably won't ever come back and won't recommend your location to anyone else we know.