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  • We visited Fresche on a Saturday morning. We arrived at 9:30am and placed our order at around 9:35am. The place was not crowded but there were a few other patrons. We waited outside for our order for about 15 minutes with no delivery. We went in and asked and they told us that our order was "on its way." Still no order. We came back outside, and this process continued 2 more times with our order still "on its way." Throughout this process, multiple people entered the line and RECEIVED THEIR ORDERS before we did. Mind you, we ordered to acai bowls--no special additions and/or changes. At 10:20 we had had enough and so we got back in line. We told the cashier we wanted our money back. NO APOLOGY. The girl who had taken our order was back in the kitchen and was confused about why we wanted a refund. Our orders had not even been prepared. Eventually, we got our refund but no apology. This was ridiculous.
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