I wish I could drop the rating below the one star mark.... a while back I had to complete a western union transaction and the riviera was marked as the closest spot to me at the time. Oh how I wish there was an alternative place to do business... everyone in the cage was rude and condescending. I mean, its not like I was asking them to jump through hoops. They took a tone with me so that I knew THEY were in charge of this encounter. LOL I havent been back to the property since, nor do I have any intention of going back. I drove by there yesterday and my encounter popped into my head triggering this bad memory. I will spare you the specific details of what they said, but just know... customer service is at a low priority here! Sad.....