I really do like their pizza here. The only complaint I've had before is the waiting time; and today we wanted to order in advance, so we didn't have to wait for 40 minutes again. However we were rejected, even though they do takeouts, they couldn't start making the food in advance. The woman on the phone didn't care to help out and "went to her manager" to come back with a no. She just sounded like she didn't want to bother, but you can afford to have customers take up a table for no reason for a very long time. Bad service just made the pizza seem not worth it so meh. Go if you have patience I suppose - it's still good food.