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  • What a horrible customer service experience. I decided to try my local Pizza Hut for the first time. I ordered online and the website froze. After calling their customer service to make sure my card wasn't charged I called the store number given to me by customer support to see make sure an order wasn't placed and to order something. The first person I talked to told me they had the same deal as online but that they didn't deliver to my address. I called the store she gave me only to be told they didn't deliver to my address either. I called the first store back and asked for the manager. He told me they did deliver to my address. I was forced to spell out the name of my street several times and give examples of the street name in sentences. Then he tells me he couldn't provide me the same deal as online and it would cost me extra money for something I didn't want. I decided the $5 extra dollars for Papa John's was worth it because at least Papa John's website works, they can in fact find my address, and they care about making things right for their customers.
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