I had a question re: a business. After explaining what information I was seeking to the person who answered the phone, I was directed to Maryann Dailey. She initially said she would need a few days to research my question as she other tasks that she had committed to deliver today. She said she would call me back in two days. However, she returned my phone call the same day. She then explained that the information I sought was easy to collect and interpret, and therefore, she could get back to me today. She was professional and courteous and answered my question. Thank you.