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| - Very friendly staff and providers. Overall, I've been generally satisfied, but there have been a few instances where it feels like the providers are rushed and don't provide a thorough examination. We also had a PA tell us our son was "probably just cold" when we brought him in because he woke up with purple hands, feet, and lips - which, don't even get me started (he responded well to a breathing treatment, so we decided to bring him in vs. going to an ER).
There was also some confusion with an old insurer of mine, and the lady who runs billing or the back office functions was over the top rude about it. Threatened to cancel an appointment because our insurance hadn't paid claims (not my problem), and closed my son's chart. Thankfully, I had a new insurance when I called to make another appointment, and they were happy to reopen his chart.
It's one of those situations where I'm happy to stay, but I also won't hesitate to leave the next time something happens.
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