Tonight I came to this Walmart tired after work with my husband. We walked around for awhile got what we needed to proceeded to the check out line. Stopping to grab some vitamins; we noticed a manager. (Being a manager myself) I noticed he did not care we were customers at all! I have never not greeted a customer in my entire life while working. (Unprofessional to say the least) the most he did was move his cart out of the isle so we could pass by.
So now we are walking to checkout register number 19. The light is on... Where is the cashier?? It's 1:30am were probably the only customers here. Why aren't we getting helped? Because the cashier is standing in customer service talking to another employee. My husband and I try to get her attention. She yells back I'll be with you in a minute. Excuse me? I'm the customer!! Where's the customer service! I walk back to the vitamins where the so called manager is. I ask him if I could please be helped, he says nothing to me just starts talking on the radio to the girls to go help us. I walk away and come to find cashier JASMINE is flinging the groceries across the scanner and into the bag. While talking to her friend still in customer service 25ft away. Now a man walks up to the cashier and she's arguing with him saying she's not a whore! Now she's not said one word to us this entire time. At this point it's time to pay my husband slides his card... She replies it has a chip you have to put it in the chip reader. Looks away continues to talk, and the machine reads the card and prints the receipt. She hands it to him making no eye contact. And walks herself back to customer service opens a slim Jim and starts eating it. Are you kidding me!!!! Now I'm raging pissed. I've been to some nasty walmarts before and still got better customer service than this. So I turn around with my shopping cart full of nicely flung groceries in the bag to the so called manager SHAUN. He turns around and says what did she still not help you guys? My carts full of Walmart bagged groceries you think I jumped behind the counter and wrapped them up myself? No? I didn't say that but I should have with his response to me! I then tell him oh no she helped, I tell him the story and so on. He replies oh I will go talk to them. I tell him to save it give me corporates number after the lack of his customer service and the cashiers. He replies with an attitude, it's 1 800 Walmart!
Are you kidding me!!!!
You can bet I will never ever come back here again. I have never been treated like this in my life at any establishment.