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  • Being a makeup artist and an image consultant from Europe I'm rarely impressed with mediocre service many cosmetic stores provide because of ridiculous expectations a lot of stores force on the employees in the U.S. (sky high sales goals or unpacking the merchandise while cleaning or doing the loss prevention or long work shifts/ you name it most places are terrible at customer service it's not Switzerland) however the Ulta near where we live is impressive. First of all: I have always been treated with most sincere respect and gratitude in this Scottsdale store. I am really particular about the brushes and the product but most of The service more grown up and extremely helpful sales associates provide is admirable. My visit was brief and I'm so glad they had my perfume and opened the box and showed me what the new bottles look like (cos bar in Scottsdale would never do anything normal and I don't always want to drive for 30 min each way to Neiman Marcus, sephora is bad because they forget that some people do pretty magical things or are stewards of the environment at the same time and do well on their own unless they ask questions). The godsends at ulta get it: my cashier was Sherri and she did a marvelous job!!:)) thanks ulta grow happy and create amazing talents and great connections with customers:))
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