Used them in the past everything perfect. Today, I get a call from the tech, " your tenants dog's pee ruined the condenser, it looks bad". The tech NEVER said there was a leak on the outside unit.The tech said there were leaks 2 years ago and we charged the system then. So we can't charge the system, again. It's a federal law. It will cost $4,000 for a new condenser. So I called the company and the service manager says, yes your condenser was leaking" but we want to give you a deal instead of $4,000 we will repair for only $2,900.
Here is the bottom line someone is not telling the truth. The fact of the matter is my family was in the A/C business and if the condenser had a hole in it the Freon would not hold. PERIOD
The manager goes on and says a lot of people from California move to Las Vegas and the A/C systems are different in Vegas as it is hotter. REALLY I live in the San Fernando Valley where my A/c runs 365 days a year. It's amazing how some people try and take advantage of others. PASS