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| - I'll start off with something positive: The tortillas are amazing! I also enjoyed their fresh-made Southwest Limeade, it was really refreshing! The interior decor is bright, fun, and welcoming.
However, the service and prices is what made me decide to rate Cafe Rio 2 stars. I was charged for every little thing they could possibly get me for: a side of a salsa, sour cream, guac (expected) etc. My thing is, if you're going to charge extra for these items, at least give me a decent amount and don't skimp if I'm paying for it.
The very end of my experience is what really disappointed me. The girl behind the cash register was clearly beyond miserable to be at work. Before she rang me up, I asked for a side of hot salsa but she was too busy rushing me to pay and didn't hear me, so I asked again just to be sure. Without saying anything to me, she turned around and yelled,"CAN I GET A SIDE OF HOT SALSA!" Once I paid and received my food to-go, she didn't bother to say "thank you" or "have a good night"--instead she yelled over my shoulder,"NEXT PERSON!"
I don't recall ordering a burrito with a side of attitude! Anyways, I got home and realized the 'hot salsa' I had ordered was an extremely mild enchilada sauce. Not sure if that's what they consider 'hot salsa', or if it was given to me by mistake. Either way, my experience wasn't at all what I was hoping for.
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