First time at this car wash for just an outside wash. Multiple choices to pick from ranging from $5-$10. The $10 package was touted as the most "popular" package - so that's the one I went with.
The wash is a standard drive-thru wash with a single track. All of the "services" that are provided with any of the packages are performed in the drive-thru.
The reason for the 1-star is due to 2 things. Upon pulling out of the wash, there was no direction as to whether I was finished or not. There were two employees standing outside twirling towels like pizzas, not paying attention to cars coming out of the wash. Another employee walked up 2 minutes later and directed me towards the other 2 employees. When I pulled up they asked for my receipt and then said " you only bought the outside wash? you're done." Hmm.
Hence the other reason for the 1-star is that, it is not detailed anywhere on the signage that the external washes are all AIR DRY. Seriously? For the same price I can go down the street to the AM PM and get a wax, towel dry, and tire shine. Sorry Terrible Herbst - your packages are terrible, your employees are terrible and now I feel terrible for having wasted 10 dollars at your car wash. Never again.