I went to this place for the first time yesterday to get a fill and they did a really good job on my nails! They look perfect and the nail tech was super meticulous. However, because of how meticulous she was, it took a lot longer than it usually does. She also cut my fingers in a few places and my fingers are pretty sore. I have a friend who goes here sometimes and they've never cut or hurt her fingers so I'm sure it's not common. They also seem very clean and sanitary