I've been using this cleaner for several years. I usually take clothing in requiring military creases. Unfortunately, the creases are sometimes doubled and tripled, which make the clothing absolutely unwearable. I often have to re-iron the creases to get them right.
I know, why would I still go there if this has been happening for so long? Well it wasn't like that at first. I used to never have to fix the creases. The convenience is the close location and the price isn't too bad either.
I decided to check if other "yelpers" had the same problem, but found only one older review. Additionally, I would hope businesses would actually pay attention to the reviews to help improve themselves. I know I would if I owned a business. Five stars is an immediate customer draw.
Anyway, lately, meaning the last two weeks, I've actually seen an improvement in the ironing. A new employee maybe? More quality control? I just hope it lasts.
So three stars for now, until quality control improves, but I'll probably continue using them anyway.