This vet is so great! They treated my ferret for Insulinoma (a terminal disease) and educated me what was happening to him, the underlying causes, proper dietary needs and how to care for him. Ferret Jackson was really sick when I met them on an emergency basis, but with their help we got him stable and he lived for another 9 months. When he did pass, they sent the nicest hand drawn condolence card. Both doctors here are hands on in the animal's care and diagnosis. I have had them call me back after 8 at night to check on progress and discuss strategy to keep his sugar levels regulated. They are patient and NEVER made me feel bad when certain care was out of my budget. I can't say enough good things about them.