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| - When a company provides exceptional service and always strives to "go the extra mile" for their customers, I feel the word must be spread and other people should know, hence this review: CARTZ PARTZ has been providing my elderly 94 year old father with golf carts at very reasonable prices for almost 20 years (he's gone through 3), and replacement batteries when needed at competitive prices. If you need a used cart or service, this is THE place to go in Phoenix.
Yesterday, my father had an issue with his cart which suddenly stopped for no reason. He called them and in 20 minutes their guy came to see what the problem was. After taking the cart apart and realizing that 2 wires had fused together creating a short, he replaced the wires and fixed the cart (much to the relief of my dad) in about 15 minutes. When the technician called the office to ask how much he should charge for fixing the cart, they said it was on them, no charge.
In this day and age, and in our current MESS of an economy, when a company takes care of its customers in such a consistently respectful and HONEST fashion, they should be applauded and commended for doing the right thing.
I only wish more businesses were like this, our country would be a better place for it.
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