I was in town for business and multiple friends told me to check this place out. I went with some work friends on a Thursday, but called ahead since we were told they would be very busy (great idea). We arrived as a full group and got a large table immediately. Unfortunately, that was the end of our luck. The server stopped by and offered us more time since we had never been there before. Good right? Wrong, he disappeared for over 20 minutes, and only returned after someone at our table flagged him down. We finally ordered our drinks and dinner, and enjoyed the many TV's around the restaurant. About 25 minutes had past and we had not received our drinks. One of my co-workers was about to walk out when the drinks arrived. About a minute later our appetizers and dinner arrived at the same time. I have to admit, I had the Italian Grinder sandwich which was excellent, unfortunately the service ruined the evening. I am sure if the service was better I would have scored at least a 4. Maybe next time???