I saw a stylist at the Chandler store. I took pictures in of how I wore my hair during the summer. I wanted that style and she said she could do it. It was an elegant hairstyle, about four inches long. My hair is now about an inch long around my face, less in many places, and about two inches everywhere else. I did not get anything near the style I showed her. I really look like someone put a bowl on my head and cut it. It is an awful style for me. And I did not even ask for a new style! I do not know why stylists feel they must do something different even when they say they will not. If they can't do something you are asking for, they should say so and I would go elsewhere. This stylist was recommended by friends and when I saw them last night they wanted to know why I didn't go to their stylist. When I said I did, they were flabbergasted! They both agree my hair looks terrible. Now, It will be at least two months before it grows out again.
I will not go back there and I cannot recommend them, especially this stylist.