Was in town for a wedding, arrived 2 hours before check in was told there was no rooms clean. I left came back one hour before check in and was told again no rooms available. I asked her if it was just policy not to let people check in early but she said it was not. I explained to her we had a wedding to go to and she just told us to use the public bathroom. I asked her to call housecleaning to
see if there was a room available and she would not call. She has a huge attitude and if I had not already paid in advance I would have went to another establishment. Needless to say we had to change in the bathroom and was not able to check in even a half hour earlier.
I tried to leave a review on the hotels web site but it would not except it it said due to language. There was no bad language in the review it just was not a good review so the hotel would not except it. If in Phoenix stay somewhere else