First of all, I think the idea of having Hawaiian food in sort of the Chipotle style concept was pretty cool. You pick your main items, as well as your sides. I've been here a few times now, and I can't say that I love it or hate it. Their price point isn't bad, but for about the same price you could go somewhere else where your food is made to order. Now I understand this is where the fast and convenience factor comes in to play. As far as the food, it's ok. The Kalua Pig was nice and tender, but the Chicken Katsu was a little dry. The steak was a bit tough, and not tender enough. As for the service, it's always fast and friendly. I really enjoy coming here for a quick bite or grabbing it to go, but there are better Hawaiian options in town