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  • I came here because of all the raving reviews. I've had Thai massages in Thailand and in Vancouver (where i was living before), and this place is OK. The therapist was ok. She responded to my request for more pressure, but I didn't feel that she was able to find the "knots" and "kinks" in my back and in my neck, despite my guidance. I still felt quite tight at the end of the 1 hr massage. The front desk staff was also not as helpful or friendly as mentioned in the other reviews. I made the appointment on the phone and the receptionist told me there was a first time discount for new clients. When I was paying after the massage, the front desk staff charged me the full price. When I mentioned the discount, she didn't appear to know about it until I showed her the pamphlet that was on the counter (which mentioned the discount). She rolled her eyes and said, "well you needed that pamphlet to get the discount .. and I guess you just found it ... so I'll have to give it to you". The whole experience was less than ideal. I get massages regularly for the tension in my neck and back, and I probably will not be going back to Urban Nirvana.
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