Went on Saturday night at 5pm, servers just arriving plenty of empty tables, but had to wait 15 minutes. Server brought out appetizer, but we had no silverware since sitting down, He explained they were wrapping the silverware now and he would bring it back which he never did we just grabbed it off table next to us. Crab cake appetizer was so small, but it was good. Potato soup was not creamy enough and just lacked something probably just made and didn't have time to thicken. Prime rib was not good. Very hard to cut and stringy. I have had better at Harris Teeter takeout in Ballantyne and it was 1/3 of Outback's price. Overall, my family won't be back anytime soon.