At the door, a security greeted me and guided me to the department I needed to get to. I went to exchange an item that was too small and the sales associates were very nice. Unfortunately, the size I requested to have put on hold didn't fit but, they had a few at Caesars palace. The sales associate was helpful and asked if there was anything else I might want to look at. I declined so she said she could have Caesars Palace put the item I wanted on hold and I could pick it up later. This Tiffany location has the friendliest sales associates and I'd go back again. The arrangement of the store and staff makes it an open and inviting environment.