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| - After seeing all the previous reviews of this place, it's a wonder they're still in business. I definitely agree that if they treat all their customers this way, they deserve every bad review they get.
I went to this place to rent a tux for my wedding. My first impression walking into the store was that it looks very simplistic inside, with a bunch of ugly racks and little else for decor. I wanted to rent the most basic tux they had, including shoes. I was being helped by one girl who was okay but she called a second girl to fetch me my tux to try on. I was absolutely appalled by this girl's demeanor. First of all, lets just say her hygiene left something to be desired. And her choice of dress, a revealing tank top and raggy denim shorts, was no where near what I'd expect to be appropriate for something more glamourous like a bridal store. And her FOUL MOUTH!- she didn't talk about anything business related and she would drop string after string of four-letter words about nothing in particular. I was literally stunned that I had walked into a place of business and I was hearing such language from the employees, when she is face to face with a CUSTOMER nonetheless! And this is coming from a guy in his mid 20's who is otherwise rarely offended. I couldn't believe it.
The day of the wedding came, and I was furious when the shoes I had rented were completely falling apart after I had only been wearing them for maybe 2 hours. They didn't even last for the ceremony. I was just lucky enough to have a pair of my own dress shoes in my car, so I was at least able to walk around for my wedding. The tux and tie they had given me did not seem to be the exact ones I had tried on at the store, and they were fraying and faded.
When I returned the items back to the store, I showed the girl at the counter what had become of the shoes. Not even a SORRY from her! She just said "Oh man" and put them behind the counter. Wouldn't refund my money, no discount, no coupon. NOTHING.
If you really feel like taking a chance, this would be the place to go. I wonder if maybe they stay in business because people go here just to see how bad the service is. That is the only explanation I can think of.
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