Came here with a group of 5 and only 4 of us decided to operate the heavy machinery. One cool thing was that they have an area for spectators. However, you'll need a zoom lens or else you won't get any good photos.
If you have a big group, I think the better package would be the $249 for the first person and $100 for each additional person. Total of 90 minutes of play time. They only have 2 machines, the excavator and the bulldozer. I hope that the next time I come back, they'll have at least 1 new machine. The excavator is easier to use compared to the bulldozer. One awesome thing is that the machines have AC in them!
The employees here are really friendly and they are all definitely geared towards customer service. For some reason, I was extremely hungry that it was so painful and they gave me some cookies to eat (free of charge). That was very kind/thoughtful of them. I could have easily had a seizure episode.
They do have an agreement with Guns and Ammos and it's an okay agreement. I wish the discount was a little bigger. There is another shooting range which is cheaper than Guns and Ammos but I don't know what the experience or service is like.
One suggestion I have for this place is to have competition between machines and competition between employees. I think timed challenges would be awesome. For the people who have already done this already, they should develop something for the "advanced" (returning customers) people. Once you've tried this once, there is no reason to come back so I highly encourage them to make more advanced obstacles.
One cute thing they do is they give you a certificate of completion in a tripadvisor envelope. I am usually against places that really try to persuade you to write reviews but the experience here was unique, service was beyond excellent, and they took care of me. They are definitely a top notch establishment and would highly recommend them. I would even come back because of they went above and beyond to take care of me.