We called to make reservations after purchasing a Groupon and had to leave a message because they don't open until 4pm. That I didn't mind because there was a nice guy who called back within a couple of hours and confirmed my reservations.
We ended up being about a half hour late due to traffic. I called to push our reservation back and the guy really wasn't happy I wanted to move the reservation. He didn't tell me I couldn't move it, but was very cautious in his wording.
When we arrived, the place was dead. There were only 3 other tables full for Hibachi. The family we sat with was lovely. They waited 45 minutes to sit down. Mind you there were only 2 hibachi tables full.
We waited for almost 10 minutes for water and iced tea. The waitress immediately started off telling us we couldn't order Robata (charcoal grilled style) because the grill was broken, and said that they were out of Vodkas and all wine. This is not a great start to the meal.
There were 2 cooks on duty. Our chef was great. He really entertained us and paid attention to incorporate the 2 kids.
The one thing I did like that the other places like this don't do is that when you are offered a squirt of Sake, they offer the kids a squirt bottle of lemonade. I love that the kids weren't forgotten.
If it wasn't for a Groupon, we wouldn't have selected it. I doubt we will be back.