If I could give less than a star I would. I wanted to see Dr. Sawyer who has been highly recommended to me for years. I tried to see him almost 3 years ago. My first encounter I was newly married and insurance was through my dad. My name had not been changed on his insurance, but I provided all the identification and paperwork. I even brought my marriage license. After filling out new patient paperwork and waiting 45 minutes I was told they wouldn't see me.
I thought I'd give the office another shot so I made another appointment. It takes AT LEAST 3 weeks to be seen. For the second time I was not able to be seen. I received a call from Jolene saying both of my insurances were showing up as primary. This is an issue I've been battling for a year. I was told to call them and let secondary know there was a primary. Well long story short i was transferred and disconnected. So I called back asking if I could just pay my primary insurance co pay. Worst case scenario is that they would owe me. NOPE. They wanted to pay the fee of no insurance to be seen. Now, I work in the insurance business and this is ridiculous. At this point, I already paid my babysitter and was on my way. I was able to find another office that had a same day appointment.
I'm sure Dr. Sawyer is Wonderful but his office staff is AWFUL. Don't waste your time.