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  • Dowloaded a coupon for a buy one get one free from the jamba juice website. Try to use it and get told that it was used two days ago in California so I can't use it here. Doesn't seem to matter that the coupon wasn't even good then. Date on it was for today. So try to explain this and get told that "once one person somewhere in the country uses a coupon anywhere in the country that no one else anywhere can use them. That it what the self proclaimed "general manager" said. I am pretty sure that is not accurate. He just argued that "this happens to people all the time and he already started making the smoothies so we HAD to pay for them both. This place is ridiculous and I will 100 percent never come back to this location or any other location for that matter. What a joke. "One person in the country gets to use the coupon". So after that crap explanation of nothing I say screw it and pay for two smoothies. Both identical. Both larges. What did I get you ask? I got two different size cups. One large and one medium. So yet again I ask the " general manager " why they are different sizes and he just stared at me. I asked again and all he could come with is "different smoothies have different sizes! I point out they are identical drinks and he says " nothing I can do now they are already made. I point out I paid for two larges yet again and he says "very sorry, nothing I can do". So now this place has taken money from me and not given me what I paid for and the boss man says that is company policy. So company policy is if an employee makes the wrong drink that's on the customer. Horrible.
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