The owners are wonderful people. I used to patronize the Lakewood Phoenix, owned & managed by the same person. They go out of their way to create a welcoming environment for everyone (except maybe people who would try to disrupt that). I love their food & the simple ingredients. A couple years ago, I got sick of the the same menu (before they changed it up a little), but then I realized the baristas & kitchen staff are really nice & will put up with me modifying things a little so, that hasn't happened since then. Sometimes I feel bad, but it seems like they really want to make what you want. They also have a lot of different daily specials & have added vegan cashew cheese & regular raw items in the last 12-18 months. The baked goods are usually pretty solid and sometimes absolutely amazing w/ tons of gluten free & some lower sugar options. They use/ sell Rising Star & other local coffee.