I first met Rich at the Las Vegas Business Expo. From the get go, Rich was personable and genuinely interested in helping me find the perfect engagement ring. My boyfriend and I then set up an appointment to meet with Rich. The first meeting was purely education. Rich spend over an hour talking to us about the four C's and what each category meant in terms of finding me the perfect engagement ring and staying within our budget! But what is truly great about Rich and D&R House of Diamonds is that he never once asked us what our occupations where or what our budget was. He was interested in finding out what I wanted in an engagement ring. That was his only priority. After we got the educational tutorial, my boyfriend and I were better able to assess our budget and how important each of the C's were in finding that perfect diamond.
The second and third meeting with Rich is when he showed us the diamonds. This was the most fun out of the entire experience!! Other jewelry stores take this away from the experience because all their rings are pre-set! You can't see all aspects of the diamond. Or play with the diamonds.
He walked us through each diamond, let us oogle them, hold them, touch them, and look at them through the microscope. He let us take our time in inspecting each diamond. While we have no idea what we are looking for, it made us feel comfortable. Through the entire process, Rich stayed within our budget. He NEVER once tried to up-sell us or show us diamonds outside our price range.
What's great about Rich is that he is completely honest with you. He encouraged us to go to other diamond stores and look around to see what was out there in the market. His promise is that he will beat any price for quality out there. We shopped around at other vendors and we knew that Rich was the real deal. Other vendors were pushy and claimed that each ring was "the one." Rich showed you options while respecting your budget and opinions.
Rich found the perfect pear shaped diamond for my engagement ring and I couldn't be happier! It is beautiful. My boyfriend and I will be going back for my wedding band and for the groom's ring.
I highly recommend that you book an appointment today with D&R House of Diamonds. Their values, commitment and customer service is phenomenal and unparalleled to any other competitor.