This facility is privately owned. No where to to go with complaints. Refusal to be courteous and to refund monies for meds I had previously purchased. Made me pay for the med I didnt need. RUDE DISCOURTIOUS HATEFUL. I will never go there again. My small 6 pound dog had extensive dental work. I didn't see the dr before leaving. No follow up appointment. Bad service. No where to go with complaint as they are privately owned. $467.00 later I'm totally upset and wonder how they remain in business. Buyer BEWARE!