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  • called 1 hour ahead. asked about driving range, was given info about pricing over the phone. thought i got lost - gps took me to actual range, needed to go to golf shop. called for directions, talked to 1 person, transferred to another "more familiar" with course. he gave us directions. drove literally 5 minutes, arrived and was told range was closed! i was INCREDULOUS! told them i had JUST called and was told sorry, range closed early because frost on grass delayed scheduled mowing that morning. he knew nothing about why no one on staff communicated that. not happy with answer, called again, transferred to someone at golf shop. relayed info, heard frost story again. asked AGAIN WHY NO ONE TOLD ME, was informed they use an answering service. asked why no one at course bothered to tell answering service - which i had NO WAY of knowing i wasnt actually talking to someone at the course. just got rehash of excuses. drove over 45 minutes to get to course only to ne turned away. NO EXCUSE FOR THAT! not when i called several times to check on using the range.
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