I am giving this a 1 star rating because I have to give a star to review. I was in line for 20 minutes, I order a coffee and food. I received my coffee. No straw. I was asked to pull forward to wait for my food. I waited for another 10 minutes! No food! I had to get to work so I wouldn't be late, so I left with only my coffee. No straw, no food. The thing is, this isn't the first time this has happened, but the 3rd!!! I called up there to let them know what had happened and they said I could come back and they would make sure I get my food. When can I come back? On my lunch break?! Stay away from this location!!!!