I love this store for yarn and cake decorating supplies. The selection is much better than Michaels and they take more than one coupon at a time. What I don't like is the lack of customer service. I don't know if there is a high turnover but twice now I've been treated rudely. Today was it. The clerk ringing my purchase up was more interested in the conversation the clerk across from her was having (about overtime) that she did not thank me for shopping there and didn't hand me my bag. I said thank you to her two times, was ignored and when I said "I must be invisible" out loud she finally said "I'm sorry" By then I was walking out and I just shook my head. I think I'll try Hobby Lobby.