I cannot say enough kind words about our experience purchasing a car here. Don was our salesman assigned after working with the internet manager, and we couldn't have had a better, more down to earth, honest man helping us. I went through financing approval with FMC before our visit, so that helped and saved time going back and forth about any other finance options. After the paperwork was completed, we met with Mario in finance to wrap our transaction up. He too was amazing. Kind, funny and thorough young man who accepted our resistance to many of the additional purchases. I can honestly say that this was the smoothest and lowest pressure car buying experience we have ever had the joy of experiencing....this is coming from someone who TRULY HATED buying cars and all that is included. The team at Friendly has helped to ease some of that resistance -Thank you Friendly Ford Team!