This place has been my favourite since last two years. Your good experience starts at the reception, where you are always welcomed with a warm smile. The receptionist/owner always make sure you are comfortable by offering you tea and water. Massage therapist are fantastic. Before starting they spend few minutes to know the problem areas. I normally go for 90 mins massage because of my back problem. After you book an appointment you get a confirmation email that confirms the time, duration and date. You also get a reminder email if you book the appointment well in advance. As I am a regular I have tried many different therapists, and mostly all of them are great. Few of my favourites are Gaya, Sandra, Ronnie and Meena for deep tissue.