This is one of my local Scotiabanks. It's with in walking distance from my office and house, the location is clean and the staff are friendly. They are very efficient, and very helpful.
If you go at lunch - there will be a line....but they buzz through the line and they are always very sweet about it.
I can't remember her name, but there is this wonderful black lady that makes me smile every time I'm in there.
I'll agree with Chris P - the hours are not great, but no bank has good hours these days. Since the invention of online banking, there is no real need to have someone there later in the day....that's why they call them bankers hours. I will admit, I HATE that they are not open on Saturdays and Sundays.
All in all a great bank....