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| - I worked at the Tempe Kinko's years ago, during which time an anarchist co-worker remarked: "We are the factory workers of the Information Age." Profound? It sort of is if management drops you in a baby blue monkey-suit and makes you don an apron. Think about it. Kinko's workers essentially perform the same routine task day in and day out in their stations (on busier days) for low wages. It's Fordism transferred to the copy shop. Like factory workers, we also employed the "weapons of the weak" (work slowdowns and discounts to customers to cut into corporate profits) to covertly express our discontent with our work situation. That was then, of course, and this is now at a different store. But I get it...the job sucks...big time...and employees are just going through the motions to a get a paycheck.
With that said, I am still not a big fan of this Kinkos, at least not late at night. I guess they fake it less well than employees at other stores. I have been in twice recently at night and the service has sucked. Coming to the counter to help a customer appeared to be a sizeable burden for any of the number of employees behind the counter (part of this is due to a company policy that says that you are not to leave your station). When one finally did make it to the front, little attempt was made to hide his lack of enthusiasm for the job and disdain for customers. I'm not sure, but he may be on the graveyard crew. That may account for something, since the Kinko's graveyard workers that I have known have been a little off.
The last time I went in to get resume copies on E1 (cotton paper with a watermark). The guy took the order and processed it quickly, but he copied it with the watermark upside down. I can't imagine that being a deal breaker in a hiring decision, but it could be one of those attention to details things that looks a little bad. I sort of felt like a ass asking for my order to be redone with the watermark facing the right way, but I wanted a polished looking resume (which is why I went with the cotton paper in the first place). In any case, the guy told me "no," that it would be too much trouble to go through the sheets and face them the right way. Having worked there, I know that you are supposed to make copies with the watermark facing the right direction and that it is not a big deal to do so. If you make a mistake, all you have to do is flip the paper and do it again. That was too much for this guy apparently. As much as I can empathize with the guy for having to work behind that counter, I wish he would have shown a different way to express his dissatisfaction with the job. It would have been much cooler of him to get back at the man by hooking me up then my effing up my order.
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