We bought 3 sage bushes, a pomagranate tree/bush, and a Chinese elm in a box. The salesman was helpful but not really sure how much he knew. I believe they also work on commission so I think we could have gotten a better deal perhaps but I am not into negoiating but if you are, I think you could certainly do some bartering here. That being said, the product was very good and the planting was done in a super efficient manner. They had 5 guys and they were digging where we had the stakes put in as soon as they hopped off the truck and the first shovel struck before they rang the doorbell! The total time in putting in the plants was perhaps 30 minutes at most (all by hand!) and digging down pretty deep for the tree. They then preceeded to clean up and swept the sidewalk, put the decorative gravel that I had pulled back for the hole back around the tree berm, and picked up the few extra leaves that had fallen off the tree. Very impressed with the crew that did the planting!