I don't know where to begin. I placed an order and waited over 20 minutes for two egg sandwiches to go. It seemed a little chaotic so I asked the manager, who was standing at the window, if my order was correct. He assured me it was. I got out to the car and nope, not correct
Went back inside and explained situation. He said he was making me a new sandwich immediately. Well he started to and then walked away and did something else. After waiting for 15 minutes for replacement, I mentioned to the manager I had been there over 30 minutes and he said "oh ok" then he offered me 6 free bagels. Super nice gesture. He handed me a bag (assuming it was the free bagels). I waited another 5 minutes for my sandwich. When I got to the car, my sandwich was still wrong and with the bagels, was someone else's to go order...didn't notice til after we had driven away. Sheet confusion and chaos