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| - Fantastic customer service, sweet cars, awesome experience, a MUST for car enthusiasts.
I booked this as a surprise birthday gift for my husband six months ago. I got the five laps for the Lamborghini aventador deal and added video to it. There was a little "blip", where the day before our appointment, we got a call that there was something wrong with the car we chose, it was going to the dealership and would no longer be available. I was devastated. The only reason I booked the package was for that specific car, which my husband drools over.
We had already traveled to Vegas and decided to enjoy our day and deal with the "blip" at our appointment time the next day. We arrived at Exotics Racing and were trying to explain the issue and my disappointment to the girl at the front desk, when Supervisor Eric sutton took over. He was very patient and accommodating. He had superb customer service and radiated confidence and care. He let my husband choose two super cars to make up for not having the one we actually dreamed of. This pleased my husband.
Miraculously, after my husband completed his exploration lap in the Porsche Cayenne, Eric sutton pulled us to the side and let us know that the aventador had just returned from the shop and was available to drive again! Of course, my husband was ecstatic.
My husband LOVED it and had a a silly grin on his face when he entered the car and a pleased swagger when he exited. He drove fast and hard with other beautiful exotic cars and loved every second of it. When he got our of the car I asked how it was and he said, "It was great!". For a man of few words, "great" translates to HAPPY.
Eric sutton had great customer service and is a calm, patient and courteous employee. He's a spectacular asset to Exotoc racing and we greatly appreciated his attentive service.
Thanks for the awesome birthday gift for my hubby, Exotic Racing!
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